Welcome to aevumhome.shop. To safeguard your shopping interests, please carefully read the following refund policy before purchasing coffee tables and related home furnishings. By placing an order, you signify your agreement to the terms of this policy.
- Return Eligibility
Customers may request a return within 30 days of receiving their items.
Returned items must be in their original packaging, undamaged, and in a condition suitable for resale.
Returns may be declined for items exhibiting signs of human-induced damage, improper use, or for items that otherwise fail to meet our return criteria. - Shipping and Delivery Information
Shipping Origin: United States
Order Processing Time: Same-day processing (on business days)
Shipping Transit Time: Approximately 2 days
Once your order has shipped, tracking information will be provided to allow you to monitor your delivery status. - Return Process
To initiate a return, please follow these steps:
Contact Customer Service to submit a return request (please include your Order Number, Name, and Reason for Return);
Wait for your request to be reviewed and for a return confirmation to be issued;
Ship the item(s) back to the following return address:
Return Address: 227 Columbia Ave, Los Angeles, CA, 90026
- Refund Details
Once we have received the returned item(s) and verified that they meet our return criteria, the refund process will be initiated.
Refund Processing Time: Refunds will be credited back to your original payment method within 3 days.
The actual time it takes for the funds to appear in your account may vary slightly depending on the processing speed of your bank or payment platform. - Shipping Costs
For returns resulting from product defects or shipping errors (e.g., receiving the wrong item), the return shipping costs will be covered by the merchant.
For returns due to personal reasons (e.g., simply disliking the item, incorrect size/fit), the return shipping costs must be borne by the customer. - Special Note on Clearance Items
Due to ongoing operating losses, the merchant has decided to conduct a clearance sale at below-cost prices.
Selected coffee tables and home furnishings are being sold at prices lower than their original cost; inventory is limited and available only while supplies last. Clearance items remain subject to this website’s standard return and refund policy.
- Contact Information
If you have any questions regarding refunds or after-sales support, please contact us:
Email: margarita@aevumhome.shop