Welcome to aevumhome.shop (hereinafter referred to as “this Website”). We respect and value the privacy rights of every user and are committed to protecting the security of the personal information you provide while using this Website. This Privacy Policy outlines how we collect, use, store, and protect your information. By using this Website, you acknowledge that you have read and agree to the contents of this Policy.
- Information Collection
When you browse, register, place an order, or use the services on this Website, we may collect the following information:
Name, contact phone number, and email address;
Shipping address and billing information;
Payment information (securely processed by third-party payment service providers);
Order history, shipping and delivery details, and customer service records;
Device information, IP address, browsing behavior, and website usage data.
- Purposes of Information Use
The information we collect will be used for the following purposes:
Processing orders and completing payments;
Arranging product shipment, delivery, and after-sales services;
Providing customer support and order notifications;
Optimizing website functionality and the user shopping experience;
Preventing fraudulent activities and enhancing transaction security.
- Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We will share necessary information only under the following circumstances:
In collaboration with payment service providers to complete the payment process;
In collaboration with logistics and delivery partners to fulfill order delivery;
When disclosure is required by applicable laws and regulations or by legitimate requests from government agencies.
- Shipping and Delivery Information
Shipping Origin: United States
Order Processing Time: Processed on the same day (on business days)
Transit Time: Approximately 2 days
Once the item has been shipped, tracking information will be provided to the customer. - Return and Refund Policy
Return Period: Returns may be requested within 30 days from the date of receipt.
Items must remain in their original packaging and in a resalable condition.
Refund Processing Time: Refunds will be credited back to the original payment account within 3 days of confirming the return. - Special Note on Clearance Items
Due to ongoing operating losses, the merchant has decided to conduct a clearance sale at a loss. Some items may be sold at prices below cost; inventory is limited and available only while supplies last. Clearance items remain subject to this Website’s existing Return and Refund Policy.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information and to prevent unauthorized access, disclosure, alteration, or loss. However, as internet transmission cannot guarantee absolute security, please acknowledge and understand the associated risks.
- Policy Updates
This website reserves the right to update this Privacy Policy periodically based on operational requirements; such updates shall take effect immediately upon their publication on the website.
- Contact Us
If you have any questions regarding this Privacy Policy, please contact us via the following method:
Email: margarita@aevumhome.shop