Welcome to aevumhome.shop. Below is a guide to frequently asked questions regarding the purchase, payment, delivery, and after-sales services for our coffee tables and related home products. Please read this information carefully before placing an order.
- Are products purchased as a one-time transaction or via a subscription service?
All coffee tables and related home products on this website are sold as one-time purchases.
Orders require a single, one-time payment at the time of purchase;
This is not a subscription-based model;
There are no automatic renewals or recurring charges;
No additional fees will be incurred without the customer’s explicit authorization.
- Where do the products ship from?
Shipping Origin: United States
All products are shipped directly from our warehouse located in the United States. - How long does order processing take?
Order Processing Time: Same-day processing (on business days)
Once your payment has been successfully processed, we will complete the order review, packaging, and shipping arrangements on the same day.
- How long does delivery take?
Shipping Transit Time: Approximately 2 days
Actual delivery times may vary due to weather conditions, public holidays, peak shipping seasons, or other force majeure factors.
- Can I request a return?
Yes.
Return Period: Within 30 days of receiving the product.
Products must be returned in their original packaging, with all accessories included, and in a condition suitable for resale.
Returns for products showing signs of human-induced damage or those that do not meet our return criteria may be declined.
- How long does it take to receive a refund?
Once we have received and verified that the returned product meets our return conditions:
Refund Processing Time: The refund will be credited back to your original payment account within 3 days.
The actual time it takes for the funds to appear in your account may vary slightly depending on your bank or payment service provider’s processing times.
- Why are the product prices so heavily discounted?
Due to sustained operating losses, the business has decided to conduct a clearance sale, selling off inventory at a loss.
Some coffee tables and home products may be sold below cost price. Inventory is limited and available only while supplies last.
- Do clearance items qualify for after-sales service?
Yes.
Clearance items remain eligible for our standard return and refund policy; however, please note that certain items may not be restocked or available for direct exchange with an identical product.
- How can I contact Customer Service?
If you have any questions regarding orders, delivery, after-sales support, or other inquiries, please contact us:
Email: margarita@aevumhome.shop